24 x 7 email support included with all plans
24 x 5 phone support included with all paid plans
The Process is really Simple. Register in the GoSales app with your email address. Setup your data and start using it instantly. For any assistance, our support team is available during the Business Hours.
GoSales offers a robust platform where the users can themselves do self-onboarding and start using the application. One time setup charges is not required for a single user. In case the User wants us to setup the entire business flow then you may contact our sales team for the one time setup cost. The cost depends on the complexity & customisation requirement.
For all the plans and workflow, the user can setup through the admin portal which will be shared over the mail. In case any support is required for the setup, please connect our sales team for support pricing. It takes around 2-3 days to go live with existing feature.
GoSales is so simple to use that even a 6 year old can use it easily. For any kind of assistance, the user can always refer to the User Manual for help.
Gosales is a one of a kind offering in this space. We don't want to compare apples to oranges. We support hundreds of workflows out of the box through just configuration changes, making our system extremely customizable by design! This also allows us to go live in 2 days to 2 weeks! Our analytics engine comes as a part of our solution and provides an end-to-end data driven digital transformation to enterprises, including sales force automation, downstream supply chain automation and retail execution & engagement. There is no other product that does all of this.
"App and Data Level: The Gosales mobile app has built-in restrictions for protecting customer data. No other app can access the data stored by Gosales app including collaterals or the database etc. The admin and remote wipe out all Gosales data on a user mobile, Once a user is deleted from the backend, he is automatically logged out from the mobile app, Device Level: Customers can use 3rd party apps to lock the user settings or dis-allow him installing any personal apps on the mobile device, The mobile device vendors usually provide services to facilitate remote locking or management of the device We provide enterprise class security."
All Gosales customer data is hosted on multi-master shared database so that there are no interruptions to service in the event of a single server outage. Hot spares of all our infrastructure components are running and available to be brought into rotation at all times.
All data transfer is encrypted – whether users are at their computer or on their phone, absolutely nothing goes over the network without encryption. Gosales uses 256-bit AES, supports TLS 1.2 for all of your messages, and uses the ECDHE_RSA Key Exchange Algorithm. We monitor the security community's output closely and work promptly to upgrade the service to respond to new vulnerabilities as they are discovered.
Our servers are located in Amazon's AWS data centers. Gosales uses four availability zones within AWS' us-east-1 region, all located in Northern Virginia, USA. AWS has devoted an entire portion of their site to explaining their security measures, which you can find here: https://aws.amazon.com/compliance/
The data is stored on private data schema
We offer 99.9% solution uptime as we have till now not expirence and downtime over the year. Automatic failover system ensures we are always available. In case zone failover the system runs through other zone of AWS and the data always on sync.